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Voice

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Build real-time voice agents with speech-to-text, text-to-speech, and conversation persistence. Audio streams over WebSocket — no SFU or meeting infrastructure required. Beta

Overview

@cloudflare/voice provides two server-side mixins and matching client libraries:

Export Import Purpose
withVoice @cloudflare/voice Full voice agent: STT, LLM, TTS, persistence
withVoiceInput @cloudflare/voice STT-only: transcription without response
useVoiceAgent @cloudflare/voice/react React hook for withVoice agents
useVoiceInput @cloudflare/voice/react React hook for withVoiceInput agents
VoiceClient @cloudflare/voice/client Framework-agnostic client

Built on Cloudflare Durable Objects, you get:

  • Real-time audio — mic audio streams as binary WebSocket frames, TTS audio streams back
  • Automatic conversation persistence — messages stored in SQLite, survive restarts
  • Streaming TTS — LLM tokens are sentence-chunked and synthesized concurrently
  • Interruption handling — user speech during playback cancels the current response
  • Continuous STT — per-call transcriber session, model handles turn detection
  • Pipeline hooks — intercept and transform text at every stage

Quick start

Install

npm install @cloudflare/voice agents

Server

import { Agent } from "agents";
import { withVoice, WorkersAIFluxSTT, WorkersAITTS } from "@cloudflare/voice";

const VoiceAgent = withVoice(Agent);

export class MyAgent extends VoiceAgent {
	transcriber = new WorkersAIFluxSTT(this.env.AI);
	tts = new WorkersAITTS(this.env.AI);

	async onTurn(transcript, context) {
		return "Hello! I heard you say: " + transcript;
	}
}
import { Agent } from "agents";
import {
	withVoice,
	WorkersAIFluxSTT,
	WorkersAITTS,
	type VoiceTurnContext,
} from "@cloudflare/voice";

const VoiceAgent = withVoice(Agent);

export class MyAgent extends VoiceAgent<Env> {
	transcriber = new WorkersAIFluxSTT(this.env.AI);
	tts = new WorkersAITTS(this.env.AI);

	async onTurn(transcript: string, context: VoiceTurnContext) {
		return "Hello! I heard you say: " + transcript;
	}
}

Client (React)

import { useVoiceAgent } from "@cloudflare/voice/react";

function VoiceUI() {
	const {
		status,
		transcript,
		interimTranscript,
		audioLevel,
		isMuted,
		startCall,
		endCall,
		toggleMute,
	} = useVoiceAgent({ agent: "MyAgent" });

	return (
		<div>
			<p>Status: {status}</p>

			<button onClick={status === "idle" ? startCall : endCall}>
				{status === "idle" ? "Start Call" : "End Call"}
			</button>

			<button onClick={toggleMute}>{isMuted ? "Unmute" : "Mute"}</button>

			{interimTranscript && (
				<p>
					<em>{interimTranscript}</em>
				</p>
			)}

			{transcript.map((msg, i) => (
				<p key={i}>
					<strong>{msg.role}:</strong> {msg.text}
				</p>
			))}
		</div>
	);
}

Wrangler configuration

{
	"ai": {
		"binding": "AI"
	},
	"durable_objects": {
		"bindings": [
			{
				"name": "MyAgent",
				"class_name": "MyAgent"
			}
		]
	},
	"migrations": [
		{
			"tag": "v1",
			"new_sqlite_classes": ["MyAgent"]
		}
	]
}
[ai]
binding = "AI"

[[durable_objects.bindings]]
name = "MyAgent"
class_name = "MyAgent"

[[migrations]]
tag = "v1"
new_sqlite_classes = [ "MyAgent" ]

How it works

Browser                              Durable Object (withVoice)
┌──────────┐                         ┌──────────────────────────┐
│ Mic      │   binary PCM (16kHz)    │ Transcriber session      │
│          │ ──────────────────────► │ (per-call, continuous)   │
│          │                         │   ↓ model detects turn   │
│          │   JSON: transcript      │ onTurn() → your LLM code │
│          │ ◄────────────────────── │   ↓ (sentence chunking)  │
│          │   binary: audio         │ TTS                      │
│ Speaker  │ ◄────────────────────── │                          │
└──────────┘                         └──────────────────────────┘
  1. The client captures mic audio and sends it as binary WebSocket frames (16kHz mono 16-bit PCM).
  2. Audio streams continuously to the transcriber session (created at start_call, lives for the entire call).
  3. The STT model detects when the user finishes an utterance and fires onUtterance. All providers use model-driven turn detection — the client does not need to signal end-of-speech for STT.
  4. Your onTurn() method runs — typically an LLM call.
  5. The response is sentence-chunked and synthesized via TTS.
  6. Audio streams back to the client for playback.

The client receives transcript_interim messages with partial results as the user speaks, so you can show real-time feedback in the UI.

Server API: withVoice

withVoice(Agent) adds the full voice pipeline to an Agent class.

Providers

Set providers as class properties. Class field initializers run after super(), so this.env is available.

Property Type Required Description
transcriber Transcriber Yes Continuous per-call STT provider
tts TTSProvider Yes Text-to-speech
import { withVoice, WorkersAIFluxSTT, WorkersAITTS } from "@cloudflare/voice";

const VoiceAgent = withVoice(Agent);

export class MyAgent extends VoiceAgent {
	transcriber = new WorkersAIFluxSTT(this.env.AI);
	tts = new WorkersAITTS(this.env.AI);
}
import { withVoice, WorkersAIFluxSTT, WorkersAITTS } from "@cloudflare/voice";

const VoiceAgent = withVoice(Agent);

export class MyAgent extends VoiceAgent<Env> {
	transcriber = new WorkersAIFluxSTT(this.env.AI);
	tts = new WorkersAITTS(this.env.AI);
}

For runtime model switching (for example, a Flux vs Nova 3 dropdown), override createTranscriber:

export class MyAgent extends VoiceAgent {
	tts = new WorkersAITTS(this.env.AI);

	createTranscriber(connection) {
		return new WorkersAIFluxSTT(this.env.AI);
	}
}
export class MyAgent extends VoiceAgent<Env> {
	tts = new WorkersAITTS(this.env.AI);

	createTranscriber(connection: Connection): Transcriber {
		return new WorkersAIFluxSTT(this.env.AI);
	}
}

onTurn(transcript, context)

Required. Called when the user finishes speaking and the transcript is ready.

Return a string, AsyncIterable<string>, or ReadableStream for streaming responses.

Simple response:

export class MyAgent extends VoiceAgent {
	transcriber = new WorkersAIFluxSTT(this.env.AI);
	tts = new WorkersAITTS(this.env.AI);

	async onTurn(transcript, context) {
		return "You said: " + transcript;
	}
}
export class MyAgent extends VoiceAgent<Env> {
	transcriber = new WorkersAIFluxSTT(this.env.AI);
	tts = new WorkersAITTS(this.env.AI);

	async onTurn(transcript: string, context: VoiceTurnContext) {
		return "You said: " + transcript;
	}
}

Streaming response (recommended for LLM):

import { streamText } from "ai";
import { createWorkersAI } from "workers-ai-provider";

export class MyAgent extends VoiceAgent {
	transcriber = new WorkersAIFluxSTT(this.env.AI);
	tts = new WorkersAITTS(this.env.AI);

	async onTurn(transcript, context) {
		const workersai = createWorkersAI({ binding: this.env.AI });

		const result = streamText({
			model: workersai("@cf/moonshotai/kimi-k2.6"),
			system: "You are a helpful voice assistant. Keep responses concise.",
			messages: [
				...context.messages.map((m) => ({
					role: m.role,
					content: m.content,
				})),
				{ role: "user", content: transcript },
			],
			abortSignal: context.signal,
		});

		return result.textStream;
	}
}
import { streamText } from "ai";
import { createWorkersAI } from "workers-ai-provider";

export class MyAgent extends VoiceAgent<Env> {
	transcriber = new WorkersAIFluxSTT(this.env.AI);
	tts = new WorkersAITTS(this.env.AI);

	async onTurn(transcript: string, context: VoiceTurnContext) {
		const workersai = createWorkersAI({ binding: this.env.AI });

		const result = streamText({
			model: workersai("@cf/moonshotai/kimi-k2.6"),
			system: "You are a helpful voice assistant. Keep responses concise.",
			messages: [
				...context.messages.map((m) => ({
					role: m.role as "user" | "assistant",
					content: m.content,
				})),
				{ role: "user", content: transcript },
			],
			abortSignal: context.signal,
		});

		return result.textStream;
	}
}

The context object provides:

Field Type Description
connection Connection The WebSocket connection
messages Array<{ role: string; content: string }> Conversation history from SQLite
signal AbortSignal Aborted on interrupt or disconnect

Lifecycle hooks

Method Description
beforeCallStart(connection) Return false to reject the call
onCallStart(connection) Called after a call is accepted
onCallEnd(connection) Called when a call ends
onInterrupt(connection) Called when user interrupts during playback

Pipeline hooks

Intercept and transform data at each pipeline stage. Return null to skip the current utterance.

Method Receives Can skip?
afterTranscribe(transcript, connection) STT text Yes
beforeSynthesize(text, connection) Text before TTS Yes
afterSynthesize(audio, text, connection) Audio after TTS Yes
import {} from "agents";

export class MyAgent extends VoiceAgent {
	transcriber = new WorkersAIFluxSTT(this.env.AI);
	tts = new WorkersAITTS(this.env.AI);

	afterTranscribe(transcript, connection) {
		if (transcript.length < 3) return null;
		return transcript;
	}

	beforeSynthesize(text, connection) {
		return text.replace(/\bAI\b/g, "A.I.");
	}

	async onTurn(transcript, context) {
		return transcript;
	}
}
import { type Connection } from "agents";

export class MyAgent extends VoiceAgent<Env> {
	transcriber = new WorkersAIFluxSTT(this.env.AI);
	tts = new WorkersAITTS(this.env.AI);

	afterTranscribe(transcript: string, connection: Connection) {
		if (transcript.length < 3) return null;
		return transcript;
	}

	beforeSynthesize(text: string, connection: Connection) {
		return text.replace(/\bAI\b/g, "A.I.");
	}

	async onTurn(transcript: string, context: VoiceTurnContext) {
		return transcript;
	}
}

Convenience methods

Method Description
speak(connection, text) Synthesize and send audio to one connection
speakAll(text) Synthesize and send audio to all connections
forceEndCall(connection) Programmatically end a call
saveMessage(role, text) Persist a message to conversation history
getConversationHistory() Retrieve conversation history from SQLite

Configuration options

Pass options to withVoice() as the second argument:

const VoiceAgent = withVoice(Agent, {
	historyLimit: 20,
	audioFormat: "mp3",
	maxMessageCount: 1000,
});
const VoiceAgent = withVoice(Agent, {
	historyLimit: 20,
	audioFormat: "mp3",
	maxMessageCount: 1000,
});
Option Type Default Description
historyLimit number 20 Max messages loaded for context
audioFormat string "mp3" Audio format sent to client
maxMessageCount number 1000 Max messages stored in SQLite

Server API: withVoiceInput

withVoiceInput(Agent) adds STT-only voice input — no TTS, no LLM, no response generation. Use this for dictation, search-by-voice, or any UI where you need speech-to-text without a conversational agent.

import { Agent } from "agents";
import { withVoiceInput, WorkersAINova3STT } from "@cloudflare/voice";

const InputAgent = withVoiceInput(Agent);

export class DictationAgent extends InputAgent {
	transcriber = new WorkersAINova3STT(this.env.AI);

	onTranscript(text, connection) {
		console.log("User said:", text);
	}
}
import { Agent } from "agents";
import { withVoiceInput, WorkersAINova3STT } from "@cloudflare/voice";

const InputAgent = withVoiceInput(Agent);

export class DictationAgent extends InputAgent<Env> {
	transcriber = new WorkersAINova3STT(this.env.AI);

	onTranscript(text: string, connection: Connection) {
		console.log("User said:", text);
	}
}

onTranscript(text, connection)

Called after each utterance is transcribed. Override this to process the transcript.

Hooks

withVoiceInput supports the same lifecycle hooks as withVoice:

  • beforeCallStart(connection) — return false to reject
  • onCallStart(connection), onCallEnd(connection), onInterrupt(connection)
  • createTranscriber(connection) — override for runtime model switching
  • afterTranscribe(transcript, connection) — filter or transform transcripts

It does not have TTS hooks (beforeSynthesize, afterSynthesize) or onTurn.

Client API: React hooks

useVoiceAgent

Wraps VoiceClient for withVoice agents. Manages connection, mic capture, playback, silence detection, and interrupt detection.

import { useVoiceAgent } from "@cloudflare/voice/react";

const selectedSpeakerId = "default";

const {
	status, // "idle" | "listening" | "thinking" | "speaking"
	transcript, // TranscriptMessage[] — conversation history
	interimTranscript, // string | null — real-time partial transcript
	metrics, // VoicePipelineMetrics | null
	audioLevel, // number (0–1) — current mic RMS level
	isMuted, // boolean
	connected, // boolean — WebSocket connected
	error, // string | null
	outputDeviceError, // string | null — non-fatal speaker routing issue
	startCall, // () => Promise<void>
	endCall, // () => void
	toggleMute, // () => void
	sendText, // (text: string) => void — bypass STT
	sendJSON, // (data: Record<string, unknown>) => void
	lastCustomMessage, // unknown — last non-voice message from server
} = useVoiceAgent({
	agent: "MyAgent",
	name: "default",
	host: window.location.host,
	outputDeviceId: selectedSpeakerId, // Optional audiooutput device ID
	enabled: true,
});

Use enabled: false when the app must wait for async connection prerequisites, such as a user-scoped capability token. While disabled, the hook does not create or connect a VoiceClient, returns the idle disconnected state, and action callbacks such as startCall(), sendText(), and sendJSON() are safe no-ops.

When enabled changes to true, the hook connects with the current options. The first enable is treated as an initial connection, so onReconnect only fires for later connection identity changes while the hook remains enabled.

Output device selection

Pass outputDeviceId to route assistant playback to a selected speaker when the browser supports HTMLMediaElement.setSinkId():

const [outputDeviceId, setOutputDeviceId] = useState("default");

const voice = useVoiceAgent({
	agent: "MyAgent",
	outputDeviceId,
});
const [outputDeviceId, setOutputDeviceId] = useState("default");

const voice = useVoiceAgent({
	agent: "MyAgent",
	outputDeviceId,
});

Use a MediaDeviceInfo.deviceId from navigator.mediaDevices.enumerateDevices() where kind === "audiooutput". "default" and undefined use the system default output. Browsers without sink selection support continue playing through the default output and set outputDeviceError when a non-default output is requested. Device labels may be blank until the user grants microphone permission, so refresh device lists after startCall() if you show a speaker picker.

Tuning options

Option Type Default Description
enabled boolean true Delay client creation and connection when false
silenceThreshold number 0.04 RMS below this is silence
silenceDurationMs number 500 Silence duration before end_of_speech (ms)
interruptThreshold number 0.05 RMS to detect speech during playback
interruptChunks number 2 Consecutive high-RMS chunks to trigger interrupt

Changing tuning options triggers a client reconnect (the connection key includes them).

useVoiceInput

Lightweight hook for dictation and voice-to-text. Accumulates user transcripts into a single string.

import { useVoiceInput } from "@cloudflare/voice/react";

function Dictation() {
	const {
		transcript, // string — accumulated text from all utterances
		interimTranscript, // string | null — current partial transcript
		isListening, // boolean
		audioLevel, // number (0–1)
		isMuted, // boolean
		error, // string | null
		start, // () => Promise<void>
		stop, // () => void
		toggleMute, // () => void
		clear, // () => void — clear accumulated transcript
	} = useVoiceInput({ agent: "DictationAgent" });

	return (
		<div>
			<textarea
				value={transcript + (interimTranscript ? " " + interimTranscript : "")}
				readOnly
			/>
			<button onClick={isListening ? stop : start}>
				{isListening ? "Stop" : "Dictate"}
			</button>
		</div>
	);
}

Client API: VoiceClient

Framework-agnostic client for environments without React.

import { VoiceClient } from "@cloudflare/voice/client";

const client = new VoiceClient({ agent: "MyAgent" });

client.addEventListener("statuschange", (status) => {
	console.log("Status:", status);
});

client.addEventListener("transcriptchange", (messages) => {
	console.log("Transcript:", messages);
});

client.addEventListener("error", (err) => {
	console.error("Error:", err);
});

client.connect();
await client.startCall();

// Switch assistant playback without reconnecting the call.
await client.setOutputDevice(selectedSpeakerId);

// Later:
client.endCall();
client.disconnect();
import { VoiceClient } from "@cloudflare/voice/client";

const client = new VoiceClient({ agent: "MyAgent" });

client.addEventListener("statuschange", (status) => {
	console.log("Status:", status);
});

client.addEventListener("transcriptchange", (messages) => {
	console.log("Transcript:", messages);
});

client.addEventListener("error", (err) => {
	console.error("Error:", err);
});

client.connect();
await client.startCall();

// Switch assistant playback without reconnecting the call.
await client.setOutputDevice(selectedSpeakerId);

// Later:
client.endCall();
client.disconnect();

Events

Event Data type Description
statuschange VoiceStatus Pipeline state changed
transcriptchange TranscriptMessage[] Transcript updated
interimtranscript string | null Interim transcript from streaming STT
metricschange VoicePipelineMetrics Pipeline timing metrics
audiolevelchange number Mic audio level (0–1)
connectionchange boolean WebSocket connected/disconnected
mutechange boolean Mute state changed
error string | null Error occurred
outputdeviceerror string | null Non-fatal speaker routing issue
custommessage unknown Non-voice message from server

Advanced options

Option Type Description
transport VoiceTransport Custom transport (default: WebSocket via PartySocket)
audioInput VoiceAudioInput Custom mic capture (default: built-in AudioWorklet)
preferredFormat VoiceAudioFormat Hint for server audio format (advisory only)
outputDeviceId string Preferred audiooutput device for assistant playback

Providers

Built-in (Workers AI)

No API keys required — use your Workers AI binding:

Class Type Default model Recommended for
WorkersAIFluxSTT Continuous STT @cf/deepgram/flux withVoice
WorkersAINova3STT Continuous STT @cf/deepgram/nova-3 withVoiceInput
WorkersAITTS TTS @cf/deepgram/aura-1 Both
import { Agent } from "agents";
import {
	withVoice,
	WorkersAIFluxSTT,
	WorkersAINova3STT,
	WorkersAITTS,
} from "@cloudflare/voice";

const VoiceAgent = withVoice(Agent);

// Default usage
export class MyAgent extends VoiceAgent {
	transcriber = new WorkersAIFluxSTT(this.env.AI);
	tts = new WorkersAITTS(this.env.AI);
}

// Custom options
export class CustomAgent extends VoiceAgent {
	transcriber = new WorkersAIFluxSTT(this.env.AI, {
		eotThreshold: 0.8,
		keyterms: ["Cloudflare", "Workers"],
	});
	tts = new WorkersAITTS(this.env.AI, {
		model: "@cf/deepgram/aura-1",
		speaker: "asteria",
	});
}
import { Agent } from "agents";
import {
	withVoice,
	WorkersAIFluxSTT,
	WorkersAINova3STT,
	WorkersAITTS,
} from "@cloudflare/voice";

const VoiceAgent = withVoice(Agent);

// Default usage
export class MyAgent extends VoiceAgent<Env> {
	transcriber = new WorkersAIFluxSTT(this.env.AI);
	tts = new WorkersAITTS(this.env.AI);
}

// Custom options
export class CustomAgent extends VoiceAgent<Env> {
	transcriber = new WorkersAIFluxSTT(this.env.AI, {
		eotThreshold: 0.8,
		keyterms: ["Cloudflare", "Workers"],
	});
	tts = new WorkersAITTS(this.env.AI, {
		model: "@cf/deepgram/aura-1",
		speaker: "asteria",
	});
}

Third-party providers

Package Class Description
@cloudflare/voice-deepgram DeepgramSTT Continuous STT
@cloudflare/voice-elevenlabs ElevenLabsTTS High-quality TTS
@cloudflare/voice-twilio TwilioAdapter Telephony (phone calls)

ElevenLabs TTS:

import { ElevenLabsTTS } from "@cloudflare/voice-elevenlabs";

export class MyAgent extends VoiceAgent {
	transcriber = new WorkersAIFluxSTT(this.env.AI);
	tts = new ElevenLabsTTS({
		apiKey: this.env.ELEVENLABS_API_KEY,
		voiceId: "21m00Tcm4TlvDq8ikWAM",
	});
}
import { ElevenLabsTTS } from "@cloudflare/voice-elevenlabs";

export class MyAgent extends VoiceAgent<Env> {
	transcriber = new WorkersAIFluxSTT(this.env.AI);
	tts = new ElevenLabsTTS({
		apiKey: this.env.ELEVENLABS_API_KEY,
		voiceId: "21m00Tcm4TlvDq8ikWAM",
	});
}

Deepgram STT:

import { DeepgramSTT } from "@cloudflare/voice-deepgram";

export class MyAgent extends VoiceAgent {
	transcriber = new DeepgramSTT({
		apiKey: this.env.DEEPGRAM_API_KEY,
	});
	tts = new WorkersAITTS(this.env.AI);
}
import { DeepgramSTT } from "@cloudflare/voice-deepgram";

export class MyAgent extends VoiceAgent<Env> {
	transcriber = new DeepgramSTT({
		apiKey: this.env.DEEPGRAM_API_KEY,
	});
	tts = new WorkersAITTS(this.env.AI);
}

Telephony (Twilio)

Connect phone calls to your voice agent using the Twilio adapter:

npm install @cloudflare/voice-twilio

The adapter bridges Twilio Media Streams to your VoiceAgent:

Phone → Twilio → WebSocket → TwilioAdapter → WebSocket → VoiceAgent

WorkersAITTS returns MP3, which cannot be decoded to PCM in the Workers runtime. When using the Twilio adapter, use a TTS provider that outputs raw PCM (for example, ElevenLabs with outputFormat: "pcm_16000").

Text messages

withVoice agents can also receive text messages, bypassing STT entirely. This is useful for chat-style input alongside voice.

const { sendText } = useVoiceAgent({ agent: "MyAgent" });

// Send text — goes straight to onTurn() without STT
sendText("What is the weather like today?");

Text messages work both during and outside of active calls. During a call, the response is spoken aloud via TTS. Outside a call, the response is sent as text-only transcript messages.

Custom messages

Send and receive application-level JSON messages alongside voice protocol messages. Non-voice messages pass through to your onMessage handler on the server and emit custommessage events on the client.

Server:

export class MyAgent extends VoiceAgent {
	onMessage(connection, message) {
		const data = JSON.parse(message);
		if (data.type === "kick_speaker") {
			this.forceEndCall(connection);
		}
	}
}
export class MyAgent extends VoiceAgent<Env> {
	onMessage(connection: Connection, message: WSMessage) {
		const data = JSON.parse(message as string);
		if (data.type === "kick_speaker") {
			this.forceEndCall(connection);
		}
	}
}

Client:

const { sendJSON, lastCustomMessage } = useVoiceAgent({ agent: "MyAgent" });

sendJSON({ type: "kick_speaker" });

useEffect(() => {
	if (lastCustomMessage) {
		console.log("Custom message:", lastCustomMessage);
	}
}, [lastCustomMessage]);

Single-speaker enforcement

Use beforeCallStart to restrict who can start a call. This example enforces single-speaker — only one connection can be the active speaker at a time:

import {} from "agents";

export class MyAgent extends VoiceAgent {
	#speakerId = null;

	beforeCallStart(connection) {
		if (this.#speakerId !== null) {
			return false;
		}
		this.#speakerId = connection.id;
		return true;
	}

	onCallEnd(connection) {
		if (this.#speakerId === connection.id) {
			this.#speakerId = null;
		}
	}
}
import { type Connection } from "agents";

export class MyAgent extends VoiceAgent<Env> {
	#speakerId: string | null = null;

	beforeCallStart(connection: Connection) {
		if (this.#speakerId !== null) {
			return false;
		}
		this.#speakerId = connection.id;
		return true;
	}

	onCallEnd(connection: Connection) {
		if (this.#speakerId === connection.id) {
			this.#speakerId = null;
		}
	}
}

Pipeline metrics

withVoice agents emit timing metrics after each turn:

const { metrics } = useVoiceAgent({ agent: "MyAgent" });

// metrics: {
//   llm_ms: 850,
//   tts_ms: 200,
//   first_audio_ms: 950,
//   total_ms: 1200,
// }

Conversation history

withVoice automatically persists conversation messages to SQLite. Access history in your onTurn via context.messages, or directly:

const history = this.getConversationHistory(20);

this.saveMessage("assistant", "Welcome! How can I help?");
const history = this.getConversationHistory(20);

this.saveMessage("assistant", "Welcome! How can I help?");

History survives Durable Object restarts and client reconnections. Voice agents use keepAlive to prevent eviction during active calls.