Error 1002

This error indicates that a Cloudflare DNS record points to a prohibited IP, preventing proper domain resolution.

• A DNS record in your Cloudflare DNS app points to one of Cloudflare's IP addresses ↗.
• An incorrect target is specified for a CNAME record in your Cloudflare DNS app.
• Your domain is not on Cloudflare but has a CNAME that refers to a Cloudflare domain.

Update your Cloudflare A or CNAME record to point to your origin IP address instead of a Cloudflare IP address:

1. Contact your hosting provider to confirm your origin IP address or CNAME record target.

2. In the Cloudflare dashboard, go to the Records page.

   Go to Records ↗

3. Select the domain that generates error 1002.

4. Select the DNS app.

5. Select Value for the A record to update.

6. Update the A record.

To ensure your origin web server does not proxy its own requests through Cloudflare, configure your origin webserver to resolve your Cloudflare domain to:

• The internal NAT'd IP address, or
• The public IP address of the origin web server.

This error indicates that the domain resolves to a restricted or disallowed IP address.

The Cloudflare domain resolves to a local or disallowed IP address or an IP address not associated with the domain.

If you own the website:

1. Confirm your origin web server IP addresses with your hosting provider,
2. Log in to your Cloudflare account, and
3. Update the A records in the Cloudflare DNS app to the IP address confirmed by your hosting provider.